Clear Skin Guide

Understanding & Treating Acne

If you're frustrated with your skin, you're not alone. Over the years we've helped hundreds of clients clear their skin and keep it that way. This guide will help you understand why you're breaking out, learn what actually works, and start making smarter choices for your skin.

What Is Acne?

A chronic, inflammatory condition — not just a surface problem

Acne may show up as breakouts, but it begins deep within the skin as a chain of internal processes. We treat it with understanding, strategy, and consistency — not quick fixes. Here’s what’s really happening in acne-prone skin.

Excess oil (sebum) production

Your sebaceous glands produce sebum to keep skin lubricated. In acne-prone skin these glands become overactive — often influenced by hormones — leading to excess oil that can clog pores.

Know Your Breakouts

The different kinds of acne & how we treat them

Not all acne is created equal. Select a type to see what it is, how to recognize it, and the exact approach we take to clear it — at home and in the treatment room.

Inflammatory
Non-inflamed (congestion)
Inflammatory

Papules

Inflamed, red bumps that do not contain visible pus. They form when a clogged pore becomes irritated, triggering inflammation beneath the surface.

  • Red, raised, and often tender
  • No white or yellow center
  • Typically firm to the touch

Papules should never be picked — there’s nothing to “release,” and squeezing pushes inflammation deeper.

How we treat it

Focus: calm the skin and reduce internal inflammation.

Home care
  • Gentle chemical exfoliants (like mandelic acid) to keep pores clear without over-irritating
  • Anti-inflammatory ingredients (niacinamide, hypochlorous acid, green tea extract)
  • Barrier-supporting hydration to prevent further irritation
In the treatment room
  • LED light therapy, Aerolase, calming facials, and Glacial
  • Targeted corrective treatments with our Face Reality Acne Program

Why Your Acne Isn’t Going Away

It’s usually not your skin — it’s the approach

If you feel like you’ve “tried everything” and nothing sticks, you’re not alone. Acne is one of the most misunderstood skin conditions, and most clients arrive having been given the wrong plan — not because their skin is “unfixable.”

What often goes wrong

  • Harsh, stripping products that compromise the skin barrier
  • Too many active ingredients layered without a clear strategy
  • Jumping product to product without consistency
  • Treatments that manage symptoms but never address the root cause

The Level approach

  • Identify your specific acne triggers and skin behavior
  • Strengthen and protect your skin barrier
  • Targeted, intentional home care — not overwhelming routines
  • Professional treatments that accelerate results
  • Consistency and accountability through every stage

Clearing acne isn’t about doing more — it’s about doing what’s right for your skin.

Your At-Home Routine

Simple & effective — morning and night

After a Face Reality consultation we build a routine that resembles the one below. Everyone’s is different — there may be more or fewer steps depending on your skin. Toggle between morning and night.

  1. Gentle cleanser
  2. Toner / mist
  3. Treatment serum (custom to your skin)
  4. Hydrating serum
  5. Moisturizer
  6. SPF (non-negotiable)

This is a baseline. Routines are generally in the $300–$500 range, with monthly product replenishment between $50–$150. Consistency morning and night is the key to results.

Key Active Ingredients

The actives that help acne — used the right way

These are the ingredients we reach for most. The key is the right combination for your skin — not everything at once. Tap any ingredient to learn what it does.

A quick but important note

Products with active ingredients need to be prescribed by a professional in a way that makes sense for your specific case — so please don’t buy actives just yet. Guidance comes during your consultation.

Professional Treatments

The catalyst that accelerates your results

Think of home care as your foundation and professional treatments as the catalyst that moves your skin forward faster — reaching deeper to address inflammation, pigmentation, and texture in ways products alone can’t.

How Long It Takes

Clear skin is a process — not a quick fix

Everyone’s pace is different, but here’s a realistic picture of the journey. Select a milestone to see what to expect.

4–6 weeks — initial improvement. Skin begins responding to a properly prescribed routine. You’ll often notice fewer new breakouts and calmer inflammation as your barrier stabilizes.

  • Consistency beats perfection
  • Professional guidance speeds everything up
  • Your routine should be customized to you

Can Lifestyle Affect Acne?

Yes — but everyone’s triggers are different

These are factors we commonly see in acne clients. What affects one person may not affect another — part of your consultation is figuring out which apply to you.

  • Diet (especially high sugar, dairy, and processed foods for some)
  • High-stress lifestyles
  • Poor or inconsistent sleep
  • Non-acne-safe skincare & makeup
  • Very physically active lifestyles
  • Polluted or non-supportive environments
  • Smoking (tobacco and/or marijuana)
  • Excessive alcohol consumption

Ready To Clear Your Skin?

Stop guessing. Start clearing.

If you're tired of guessing and want real results, the next step is a consultation. Choose the option that fits you best.

In person

Face Reality Acne Consult & Facial Analysis Scan

$75

A personalized 45 minute session designed to assess your skin and create a clear, customized plan to achieve your skincare goals. Your at-home skincare product routine will be written at the end of your Consultation while you enjoy a complimentary Red Light Therapy Session.

Book the consult

Acne Consult + Treatment

$200

If you’d like to additionally receive a Face Reality Acne Treatment on the day of your Consultation, add it in the add-on section. The first Acne Treatment is a very gentle approach and is safe for all Clients unless they are currently on very strong topical/oral acne medications or Antibiotics. You must purchase your Product Routine on the day of your first Appointment. Prepare to spend $250–$350 on products.

Book consult + treatment

By phone or virtual

Phone Consultation

$35

This consultation will take place over the phone and is a great option for someone looking for very general information before actually booking a Treatment. This is not a Virtual option with Zoom or FaceTime, and Product Routines & Recommendations are not provided during this Consultation.

Book a phone consult

Virtual Skincare Program Consult

$100

Welcome to the world of treating your skin from the comfort of your own home! Once your Virtual Skincare Consultation has been booked, you will be sent a Virtual Skincare Program Form to fill out and a Zoom Meeting link. Your Technician will send you your Product Routine within 2 weeks of your first Zoom Call, and future Zoom Check-ins can take place every 4–6 weeks.

Book program consult

✔️ Consistency beats perfection  ·  ✔️ Professional guidance speeds everything up  ·  ✔️ Your routine should be customized to you